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Admin Portal Introduction

The Admin Portal is where you run day-to-day governance for your Booga Enterprise workspace. You use it to see how your tenant is doing, who has access, what is subscribed and provisioned, and how the platform looks and behaves for your organization. This guide orients you to what the portal is for, how Admin and SuperUser roles differ, and what to do first after you gain access.

If you are looking for product documentation outside the app, the public documentation site is available at https://docs.boogaenterprise.com.

Overview​

You open the Admin Portal at /admin-portal/. The experience is built for people who need to manage a tenant—not every end user sees it. Access is limited to accounts that hold an Admin or SuperUser role. The portal is wrapped with AuthGuard and DeveloperSubscriptionGuard, so only appropriately authenticated and entitled users reach these screens. If your account is associated with a DEVELOPER tenant type, you are redirected straight to the subscription flow instead of the standard admin landing experience, because that path is tuned for developer-plan workflows.

Think of the portal as the centralized management hub for your tenant. The main page surfaces a Tenant Dashboard with your tenant name and type, user counts, and active subscriptions, plus a Resources Overview that summarizes Active Subscriptions, Provisioned Infrastructure, Subscribed Users, and Organizations. From there you move into focused tools for subscriptions, users, infrastructure, events, and more.

Administrative power in Booga Enterprise falls into two levels:

Admin​

As an Admin, you manage your tenant’s operational needs: users, subscriptions, infrastructure, site customization, audit and compliance, permissions, support requests, and notifications. You steer who can do what inside your organization and how the product presents itself to your teams.

SuperUser​

A SuperUser has everything an Admin has, plus platform-wide responsibilities. You additionally work with global tenant management, the product catalog, scheduler administration, role promotion requests, features management, global site customization, user invitations, LLM provider configuration where applicable, and debug-oriented tools when you need to investigate issues at scale. If you see extra entries on the main page—such as Platform Management, Scheduler Administration, Role Promotion Requests, Product Catalog, Features Management, Global Tenant Management, User Invitations, Global Site Customization, and Debug Tools—your account is operating at this level.

Tip: If you are unsure whether an action is tenant-scoped or platform-wide, check the section title and your role. SuperUser-only areas are intentionally separated from standard tenant administration.

Prerequisites​

Before you rely on the Admin Portal for ongoing work, confirm the following:

  • Your user has been granted an Admin or SuperUser role.
  • Your tenant has an active subscription so that management features, infrastructure, and user seats align with what your organization has purchased.

If either item is missing, work with your internal owner or Booga Enterprise support so your account and subscription state match what you need to administer.

Getting Started Checklist​

When you first land in the Admin Portal, use this checklist to build confidence and reduce surprises for your users:

  1. Review your tenant dashboard to understand tenant name, type, user counts, active subscriptions, and how resources are summarized today.
  2. Verify subscription status and plan details so billing, seats, and feature availability match what your organization expects.
  3. Set up user management and invite team members so the right people have accounts and you are not the only administrator on critical workflows.
  4. Configure permissions and roles so access follows least privilege and aligns with how your teams actually work.
  5. Customize your tenant’s appearance using Site Customization so branding, colors, and presentation feel consistent with your organization.
  6. Set up infrastructure if your plans include cloud resources, AI stacks, or region-specific deployment—use Infrastructure Management when you are ready to provision and tune those assets.
  7. Configure audit and compliance settings so you can trace important actions and meet internal or external expectations for oversight.
  8. Create organizations where it helps to group users and resources—for example by department, region, or workload—so governance stays clear as you grow.

Tip: You do not have to finish every step in one session. Tackle subscription clarity and user access first; then layer infrastructure, audit, and organization structure as your rollout matures.

Admin Portal Sections​

The Admin Portal organizes capabilities into sections you reach from the main page and navigation. The following overview maps what you typically do in each area.

Tenant Dashboard and resources​

The Tenant Dashboard gives you a concise picture of your tenant: name, type, how many users you have, and what subscriptions are active. The Resources Overview complements that with counts and signals for Active Subscriptions, Provisioned Infrastructure, Subscribed Users, and Organizations. Use this area as your first stop when you ask whether you are within plan limits and how heavily the tenant is used.

Subscription Management​

Subscription Management is where you work with billing plans, payment-related flows, and seat or entitlement management tied to what your organization has purchased. You align who is covered under the subscription and whether you need to adjust capacity as teams grow.

User Management​

User Management covers adding and removing users, assigning roles, and monitoring activity so you know who can sign in and what they can do. Pair this with Permissions when you need fine-grained control beyond broad roles.

Infrastructure Management​

Infrastructure Management is where you configure and oversee cloud resources, AI-related stacks, and region or environment choices that underpin your workloads. Use it when your subscription includes infrastructure that must be provisioned or adjusted for your tenant.

Events Management​

Events Management helps you work with operational or product events that matter to administrators—so you can track what happened, respond to incidents, and coordinate with your team when something changes in the environment.

Audit & Compliance​

Audit & Compliance supports reviewing activity logs and compliance-oriented reporting. You rely on it when you need traceability for security reviews, internal policy checks, or external audits.

Notifications​

Notifications is where you configure templates, channels, preferences, and history so users and admins receive the right information without noise. Tune this early if your organization is sensitive to email volume or needs specific routing.

Permissions​

Permissions is your home for role-based access control: defining who can access which capabilities inside the tenant. You use it to enforce separation of duties and to avoid granting more access than a role requires.

Site Customization​

Site Customization lets you adjust branding, colors, backgrounds, logos, and custom CSS so the Booga Enterprise experience reflects your organization. It is distinct from Global Site Customization, which applies at the SuperUser level when you manage defaults across the platform.

Support Requests​

Support Requests is where you create and manage support tickets. Use it when you need help from Booga Enterprise beyond what you can self-serve in the portal—escalations, billing questions, or technical issues that require vendor assistance.

Secondary navigation and SuperUser capabilities​

Alongside the primary management buttons for Subscription Management, User Management, Infrastructure Management, and Events Management, you also have secondary entry points such as Audit & Compliance, Notifications, Permissions, and Site Customization—matching how teams prioritize governance versus day-to-day operations.

If you are a SuperUser, you additionally see platform-level areas including Platform Management, Scheduler Administration, Role Promotion Requests, Product Catalog, Features Management, Global Tenant Management, User Invitations, Global Site Customization, and Debug Tools. Treat these as affecting more than a single tenant: changes here can influence many customers and environments, so proceed with the same care you would use in a production control plane.

Security Considerations​

Administrative actions in the Admin Portal can affect every user in your tenant—and, for SuperUser operations, potentially beyond it. Assume that sensitive changes are recorded for Audit & Compliance purposes and that your choices may be reviewed later. Before you modify permissions, infrastructure, subscriptions, or global settings, verify that the change is authorized and that you understand the blast radius. Prefer staging or limited rollouts when your process allows, and keep a clear record of who approved material changes.

Tip: Granting Admin or SuperUser capabilities broadly increases risk. Assign these roles only to people who need them, and review membership periodically.

Next Steps​

You now have a map of the Admin Portal, its roles, and a practical checklist for onboarding. For a deeper tour of how the portal fits together, continue to Admin Portal overview. To learn how to move through the interface efficiently, read Admin navigation.

⏱️ Read time: 8 minutes | 📊 Difficulty: beginner