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Admin Portal Overview

The Admin Portal is where you oversee your tenant: subscriptions, users, infrastructure, and compliance. This guide walks you through the main dashboard, the Resources Overview panels, secondary management areas, and—if your account has the right role—the SuperUser Tools section. For broader product documentation, see the Booga Enterprise documentation site.

Overview​

The Admin Portal home page is your central hub. At the top you see a Tenant Dashboard summary and quick navigation to the areas you use most often. Below that, Resources Overview groups subscriptions, infrastructure, users, and organizations into scrollable panels so you can scan status without opening each tool separately. Further down you find secondary actions such as Audit & Compliance and Site Customization. If you hold the SUPERUSER role, you also see SuperUser Tools for platform-wide administration and optional Debug Tools.

The layout prioritizes what you need first: who the tenant is, how many users and subscriptions you have, then deep links into management, then at-a-glance lists for the four resource types.

Tenant Dashboard​

The top section summarizes your tenant at a glance. You see the tenant name, tenant type, user count, and count of active subscriptions. Use these numbers as a sanity check before you dive into detail—if something looks off compared to what you expect, refresh the page or open the relevant management area to reconcile.

Four primary action buttons sit with this summary. Each takes you straight to the corresponding workflow:

  • Subscription Management — Manage plans, billing context, and what products your tenant is subscribed to.
  • User Management — Add, remove, or adjust users and how they access the platform.
  • Infrastructure Management — Work with provisioned stacks, providers, and operational status.
  • Events Management — Review and act on events relevant to your tenant’s operations.

Treat these four as your main navigation from the home page; they align with how most tenant administrators spend their time day to day.

Resources Overview​

The Resources Overview section gives you at-a-glance visibility across four areas. Each area uses cards or rows you can scan quickly; lists scroll when there are many items so the page stays usable on smaller screens.

Active Subscriptions​

Here you see a list of active subscription cards. Each card typically shows the product name, plan, currency, and billing cycle. When you have multiple subscriptions, the section remains scrollable so you can review everything without leaving the dashboard. Use this panel to confirm which products are live and how they are billed before you make changes elsewhere.

Provisioned Infrastructure​

Provisioned Infrastructure shows one card per infrastructure stack. Each card includes the stack name, cloud provider, and region. Supported providers include Azure, AWS, and GCP.

Resource type appears as badges on the card. You may see types such as Storage, Compute, Vector Database, Search, Workers, and Machine Learning, depending on what your stacks provision.

Status is shown with clear visual cues: running appears in a success style (green), failed in an error style (red), and transitional states such as pending, creating, or updating in a warning style (orange). When the platform detects configuration drift from the desired state, you see a drift indicator as an orange badge—treat that as a signal to investigate and align the stack before problems compound.

Subscribed Users​

The Subscribed Users panel lists everyone associated with the tenant. Each entry shows the user’s name, a role badge, and email. Use this list to verify who has access and whether roles still match responsibilities. It complements User Management, where you make changes; here you get a fast read-only snapshot on the dashboard.

Organizations​

Organizations lists organizational units in your tenant. Each card shows the organization name, a description preview, and whether the row represents a sub-organization when that applies. This helps you see hierarchy and naming without opening a separate org admin screen for every check.

Management Sections​

Below the primary quick actions and Resources Overview, you find secondary management entry points. These are important for governance, communication, and branding:

  • Audit & Compliance — Access audit-oriented views and workflows so you can demonstrate who did what and when.
  • Notifications — Configure how and when the platform or your users receive notices.
  • Permissions — Refine what roles and users can do within your tenant’s policies.
  • Site Customization — Adjust tenant-facing presentation and related settings where your product allows it.

You use these when you are not changing subscriptions or infrastructure directly but still need control over policy, messaging, and experience.

SuperUser Tools​

The SuperUser Tools block appears only when your account has the SUPERUSER role. It is not shown to standard tenant admins. If you do not see it, your role is the first thing to verify (see Troubleshooting).

When visible, this section groups platform-level capabilities:

  • Platform Management — Operate cross-tenant or platform settings that ordinary tenant admins cannot access.
  • Scheduler Administration — Manage scheduled jobs or platform schedulers according to your deployment.
  • Role Promotion Requests — Handle requests to elevate roles where your process requires approval.
  • Product Catalog — Inspect or manage how products appear and relate to entitlements.
  • Features Management — Toggle or configure feature flags and capabilities at the appropriate scope.
  • Global Tenant Management — Work across tenants for provisioning, support, or governance.
  • User Invitations — Drive invitation flows that span or supplement normal tenant user onboarding.
  • Global Site Customization — Apply branding or layout defaults at a global level where permitted.

Debug Tools is a collapsible subsection inside SuperUser Tools. When you expand it, you may use Session Console, Auth Test, and Test Email Delivery to diagnose connectivity, authentication, and mail delivery in controlled scenarios. Reserve these for troubleshooting; they assume you understand the impact of the actions you take.

Best Practices​

  • Review the dashboard regularly so you notice subscription, user, and infrastructure changes early.
  • Monitor Provisioned Infrastructure for failed stacks, long-running pending or updating states, and drift badges; fix or escalate before outages or cost surprises.
  • Keep the Subscribed Users list and Permissions aligned with real job roles—stale access is a common source of incidents.
  • Address failed stacks and drift warnings promptly; they rarely resolve without intervention.

Troubleshooting​

You do not see SuperUser Tools.
Only accounts with the SUPERUSER role see that section. If you need those tools, ask an existing superuser or your organization’s owner to confirm your role or to perform the task on your behalf.

Infrastructure stacks do not load or look empty.
Confirm that subscriptions are active and that you have the right admin access. A tenant without active subscriptions or with provisioning still in progress may show fewer stacks than you expect—refresh after subscription or provisioning changes.

User count on the dashboard does not match what you see in user lists.
Try a full page refresh. Cached or in-flight invitations can temporarily skew counts; if the mismatch persists, compare User Management with Subscribed Users on the dashboard and reconcile duplicates or pending states.

For additional guides and reference material, use the Booga Enterprise documentation site.

⏱️ Read time: 10 minutes | 📊 Difficulty: beginner